We ask staff to create emotional, physical and relational safety for some of the most traumatised people in society. Then, all too often, we expect those same staff to work in teams with low psychological safety.

Hi, Im Claire. I've spent over twenty years working at the intersection of leadership, organisational culture, and trauma-informed practice. I understand the pressures your managers are under. I also understand what it takes to shift the culture underneath those pressures.

I'm a social worker by training and a systems changer by instinct. I've worked directly with people sleeping rough, held commissioning budgets of over a million pounds, and authored the Psychologically Informed Environments Toolkit, adopted across England.

Right now I'm leading trauma-informed systems change for North Somerset Council, 2 days a week, as part of the Bristol, North Somerset and South Gloucestershire Integrated Care System and facilitating local reflective practice groups.

I train. I consult. I change systems. The thread through all of it is the same conviction: no lasting change without psychological safety. I work with leaders in statutory and voluntary sector organisations who want to do this properly. Not the box-ticking version. The real thing.